Does AMTRAK comply with the Disability Act?

On my recent trip to Massachusetts, Elaine did not accompany me, even though she wanted to, because she is temporarily in a wheelchair because of a broken foot, and we couldn't get assurances that she could manipulate the chair on the train.

AMTRAK said that they could provide a ramp to get up and over spaces between the train and the station floor. That's ok, but what about when she got on the train? In most coaches there is an open area near the entrance, and in the business coach it is marked for disabled people. However, the spacing to get there is very narrow, especially on the area before the entrance door. Also, space between the seats is much narrower than her wheelchair and she would therefore be restricted to the open space, whose seats do not have footrests.

She would probably have had to stay seated in the wheelchair for the whole 7 hours and suffer the rocking and rolling of the train. Also, there are two toilets in most coaches. One is hardly big enough for a non disabled person. The other, marked with a disability symbol, is bigger, but still not big enough for a wheelchair. I wonder how a scooter is handled.I wonder if anyone has complained about this. Perhaps trains do not have to comply with the Disability Act.

And what about planes? I haven't flown since 9-11. Surely, wheelchair bound persons have to fly sometimes. And what about Greyhound buses? Some local buses where we live have wheelchair lifts.

While on the train, I did not see any passengers using assistive vehicles.